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Property manager onboarding

Reviewed by Sojourn's onboarding team within one business day.

1

Channel manager & company identity

Which platform are you using to push inventory to Sojourn, and who are you?

2

Commercial terms — rates & commission

Tell us whether the rates you'll send are commissionable (we deduct an agreed percentage) or net (we pay what you sent).

Most Sojourn PMs are at 15%. Some are negotiated to 10%.
As a percentage. Example: site shows \$100 and you'll send \$90 → enter 10.
3

Cancellation policy

Sojourn follows the policy you set here for both guest cancellations and any PM-side cancellations / force-majeure rebooking.

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4

Operational contacts

Who do we reach for accounting, reservations, business relations, and emergencies?

Accounting

Reservations

Business relations

Emergency / after-hours

5

Damage insurance & security deposits

Do your properties require a damage-insurance policy or a security deposit? If yes, give us the amounts and terms.

6

Markets, marketing & compliance

Where you operate, how big you are, and your regulatory posture — plus how Sojourn may reference you in marketing.

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7

Banking details for payments from Sojourn

Sojourn pays U.S. companies via ACH and non-U.S. companies via wire transfer. Your selection here determines which tax form is required below.

8

Tax form

Sign and upload the tax form that matches your banking path above. Uploads are encrypted at rest on Sojourn's infrastructure.

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U.S. company — Form W-9

Download from irs.gov/pub/irs-pdf/fw9.pdf, complete and sign, then upload the PDF here.

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Non-U.S. company — Form W-8

Companies: W-8 BEN-E · Individuals: W-8 BEN. Complete, sign, and upload the PDF here.

9

Signer's authority

The individual signing the Sojourn Listing Agreement below must be authorized to bind the property-manager entity.

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10

Sojourn Listing Agreement

Please read. By typing your name below and submitting this form, you are signing this agreement on behalf of your company.

Sojourn Listing Agreement — version v1-2026-05-21

This Listing Agreement ("Agreement") is entered into between Sojourn API, LLC, a Delaware limited liability company ("Sojourn"), and the property-manager entity identified in the accompanying onboarding submission ("PM"), and is effective on the date PM signs below ("Effective Date").

1. Services. Sojourn operates a private B2B vacation-rental distribution channel. During the term of this Agreement, Sojourn may include PM's inventory in its distribution channel and offer the inventory for booking to its corporate, group, and travel-agent partners. PM authorizes Sojourn to display PM's property information, rates, availability, photographs, and operational details to Sojourn partners.

2. Connection. PM agrees to provide live inventory, rates, and availability to Sojourn via the channel manager identified in PM's onboarding submission. PM is responsible for the accuracy and currency of all inventory data and for honoring confirmed bookings.

3. Commission and Payment. PM has elected either a commission-based or net-rate structure as recorded in the onboarding submission, at the rate and on the payment terms also recorded there. Sojourn will remit payment to the account specified in the onboarding submission according to those terms. PM is responsible for all taxes, fees, and charges applicable to its side of any booking.

4. Cancellations and Refunds. The cancellation policy provided by PM in the onboarding submission shall govern guest cancellations. For PM-initiated cancellations and force-majeure events, PM is responsible for either (a) issuing a 100% refund to the guest, or (b) providing a comparable replacement unit, in each case bearing all relocation, compensation, service, and payment-processing costs.

5. Representations and Warranties. PM represents that it has full legal authority to list the properties offered through Sojourn, that all information provided in the onboarding submission and at sign-up is accurate, and that its execution of this Agreement is duly authorized. The individual signing on behalf of PM represents that he or she has the authority to bind the PM entity to this Agreement.

6. Term. This Agreement begins on the Effective Date and continues until terminated by either party with thirty (30) days' written notice. Either party may terminate immediately for material breach not cured within ten (10) business days after written notice. Termination does not affect bookings confirmed prior to the termination date; PM will honor such bookings.

7. Confidentiality. Each party will keep the other's non-public business information confidential and will use it only for purposes of performing under this Agreement.

8. Indemnification. Each party will indemnify and hold the other harmless from third-party claims arising from its own negligence, willful misconduct, or breach of this Agreement.

9. Limitation of Liability. Except for indemnification obligations and breaches of confidentiality, neither party will be liable to the other for any indirect, incidental, special, consequential, or punitive damages. The total aggregate liability of either party under this Agreement, except as noted, shall not exceed the total fees paid or payable under this Agreement during the six (6) months preceding the claim.

10. Governing Law; Dispute Resolution. This Agreement is governed by the laws of the State of New York. The parties consent to the exclusive jurisdiction of the state and federal courts located in New York, New York for any dispute arising under this Agreement.

11. Electronic Signature. The parties consent to the use of electronic signatures under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the New York Electronic Signatures and Records Act. PM's typed signature on the onboarding submission, together with the IP address and timestamp recorded by Sojourn at submission, constitutes its valid execution of this Agreement.

12. Entire Agreement. This Agreement, together with the data provided in PM's onboarding submission, constitutes the entire agreement between the parties on its subject and supersedes all prior agreements and understandings. Amendments must be in writing and signed by both parties.

By typing your name and clicking Submit below, you are signing this agreement on behalf of your company. Sojourn will record your name, your title, the timestamp, and your IP address as evidence of execution.

By submitting, you confirm the information above is accurate and you sign the Sojourn Listing Agreement on behalf of your company. A Sojourn team member will reach out within 1–2 business days. Questions? Email support@sojournapi.com.

Need help completing the form? Email support@sojournapi.com or call 1-888-520-1170.